Welcome to the SHOWWX™ Support Center

You’ll find information for each of the three models in the SHOWWX product line here (SHOWWX™ Classic, SHOWWX+, and SHOWWX+HDMI). We answer frequently asked questions (FAQs) for quick resolution of common issues, provide user manual downloads and links to videos for using some popular apps with SHOWWX products.

If you don’t find what you need here in the Support Center, please contact us.

Frequently Asked Questions

All SHOWWX Products

Q: Will my SHOWWX work with an Android Device?
A: The SHOWWX was not designed to work with Android devices. It was designed to work with Apple products.

Q: Do the SHOWWX products have speakers?
A: No, the SHOWWX products do not have internal speakers. Sound has to come from the host device.

Q: Why can’t I hear anything when I plug speakers/headphones into the SHOWWX audio jack?
A: The SHOWWX audio jack doesn’t work with DRM protected content and/or devices.

Q: How do I get a replacement/spare battery?
A: You can order batteries directly from us. Contact us

Q: How do I get replacement cables?
A: You can order cables directly from us. Contact us

Q: What is the warranty on the projector?
A: There is a one-year manufacturer’s warranty on the unit, which starts on the date of purchase.

Q: The retailer I purchased my projector from is not supporting it any longer, how do I get service?
A: MicroVision honors our one-year manufacturer’s warranty. Contact us for assistance.

Q: Where can I buy a SHOWWX projector?
A: The SHOWWX line of products is no longer available for purchase.

SHOWWX+HDMI

Q: What type of HDMI cable do I need?
A: The SHOWWX+ HDMI ships standard with a micro-to-micro HDMI cable (0.5m/19.7″). You may require a micro-to-standard or micro-to-mini HDMI cable depending on the type of HDMI connector on your mobile host device. You can buy these cables at most any place selling audio visual products and accessories.

Q: How do I connect SHOWWX+ HDMI to an iOS device to achieve screen mirroring?
A: Apple makes a Digital AV adaptor that provides a standard HDMI port and connects to the Apple Lightning port (30-pin port on the iPhone 4/4s and iPad2). Connect a micro-to-standard HDMI cable to the Apple AV adaptor and then to the SHOWWX+ HDMI micro port and you are ready to mirror. Note: The micro-to-standard HDMI cable is an optional accessory available from third party vendors available at most any place selling audio visual products and accessories.

Q: What is video mirroring?
A: It’s simple, what you see on your display, you can project on the SHOWWX+ HDMI including videos, movies, photos, presentations, games, and more.

Q: What type of content will I be able to project?
A: Photos, movies, TV shows, music videos, YouTube, video podcasts, or presentations.

Q: How long will the battery last?
A: The SHOWWX+ HDMI will last up to 120 minutes, allowing time to view videos and most full-length movies or provide a presentation on a single charge. For run times beyond 2 hours, you can also use the SHOWWX+™ Wall Charger to run your SHOWWX+ HDMI off of wall-power.

Q: Will the SHOWWX+HDMI work with the iPhone 4?
A: Yes. In fact there are a number of great Apps, that can be used with it, including Netflix, RAGE HD, YouTube (iOS 5 and earlier only), and more. Watch our App Demo videos for SHOWWX+ HDMI found on this page or on YouTube.

Q: Will the SHOWWX+HDMI work with the iPhone 4s?
A: The SHOWWX+HDMI will only work with the iPhone 4s on iOS 6 and earlier, unless you are using the video mirroring feature.

Q: Will this work with Apple products that have the Apple Lightning Connector?
A: Yes. If you would like to connect your iPhone 5/5s/iPad Mini/New iPad to your SHOWWX+HDMI you will need an Apple Lightning Digital AV Adapter and a HDMI to Micro HDMI cable. Connect these two items to your iDevice and then to the SHOWWX+HDMI. Your SHOWWX+HDMI will begin to mirror everything on your iPhone 5/5s/iPad Mini/New iPad.

SHOWWX+

Q: Is there a way to connect my SHOWWX+ to an Apple product that utilizes the Lightning connector.
A: The SHOWWX+ is not able to connect with an Apple product that utilizes Apple’s Lightning connector.

Q: How do I get my iPhone or iPad to display an image on the projector?
A: The iPhone/iPad will only send out a signal to a projector if you are using an app capable of sending that type of signal. There are a many apps available that do that including Video, Photos, Rage HD, Keynote, SlideShark, Go Universal and many more.

Q: How can I project photos from my iPhone/iPad/iPod Touch?
A: In order to view your photos on from your iDevice you will need to start a slide show in the Photos App.

SHOWWX Classic

Q: Is there a way to connect my SHOWWX Classic to an Apple product that utilizes the Lightning connector?
A: The SHOWWX Classic is not able to connect with an Apple product that utilizes Apple’s Lightning connector.

Q: How Do I get my iPhone or iPad to display an image?
A: The iPhone/iPad will only send out a signal to a projector if you are using an app capable of sending that type of signal. There are a many apps available that do that including Video, Photos, Rage HD, Keynote, SlideShark, Go Universal and many more.

Q: How can I project photos from my iPhone/iPad/iPod Touch?
A: In order to view your photos on your iDevice you will need to start a slide show in the Photos App.

App Videos:

These videos demonstrate how to use your SHOWWX with some popular iOS applications:

Rage HD App Demo
YouTube App Demo
Photos App Demo
Netflix App Demo
Video App Demo
Keynote App Demo

Document Downloads

SHOWWX Classic User Guide
SHOWWX+ User Guide
SHOWWX+HDMI User Guide
SHOWWX VGA Dock User Guide